Contact us (00018)

Service commitment

  • Telephone

    Toll-Free: 1-866-593-5505

    TTY Message Relay Service:
    Call 7-1-1 and ask your TTY operator to connect the call to 1-866-593-5505.

    Video Relay Service (VRS):
    Use your VRS enabled app and device to make and receive calls to 1-866-593-5505.
    More information about VRS.

  • Email

    Privacy Notice
    All personal information created, held or collected by this department is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked for your consent where appropriate.

    Read the full notice

  • Mail

    Waterloo (Headquarters)
    101-139 Northfield Drive West
    Waterloo, Ontario
    N2L 5A6

    Ottawa
    410 Laurier Ave West, 3rd Floor
    Ottawa, Ontario
    K1A 0H5

    Toronto
    151 Yonge Street, 3rd floor
    Toronto, Ontario
    M5C 2W7

    Peterborough
    270 George St. N, 3rd Floor
    Peterborough, Ontario
    K9J 3H1

  • Small Business Services

    Toll-Free: 1-888-576-4444

    TTY Message Relay Service:
    Call 7-1-1 and ask your TTY operator to connect the call to 1-888-576-4444.

    Video Relay Service (VRS):
    Use your VRS enabled app and device to make and receive calls to 1-888-576-4444.
    More information about VRS.

    Mailing Address:
    Small Business Services
    151 Yonge St, 4th floor mailroom
    Toronto, Ontario
    M5C 2W7

    Contact Form

    Fields marked with an asterisk ( * ) are required.

    To help us reply to your question or comment, please provide as much detail as possible. We will reply to your request within 48 business hours.

    To protect your personal information, please do not include sensitive personal information such as social insurance numbers or account numbers through this form.

    Locations Near You

    Community Partners

    Small Business Services partners with several organizations across Ontario. If you are looking for in-person services, please contact one of our partners in your area.

    Find a partner

  • Media Relations

    Email: fdo.mediarel-relmedias.fdo@canada.ca

    Toll-Free: 1-866-593-5505

    Subscribe to our email updates and stay connected with our social media accounts.